On workdays, best to
Arriving about 15 minutes early is usually beneficial.
What to bring
Visit Dhaka office for 9a99 support
If you need 9a99 Support, start here. Dhaka office, map and live chat path are all in one place.
Download 9a99 APK 9a99 Login Instructions
Where is the 9a99 Support address?
There is a 9a99 contact center in Dhaka. To find the office address, route, and 9a99 Contact, this page will be useful.
If you are coming from Uttara, the route is usually easier from Motijheel or Gulshan, especially during evening traffic rush hour.
Check map first
Check route before arriving to save
Keep account number
Two-step verification is faster with this
Phone display suffices
If you have bKash
Many Dhaka users complete it this way.
Check map first
Check route before
It's a small thing, but useful.
If you can't come to the office, how to
Not everyone can come to Dhaka, so phone, messages
Email message
For those who want
Take an email sample.
Chat SupportFor quick
Start Chat
Phone CallFor urgent matters
Phone contact
Find 9a99 office onOn map, the office location is clearly shown
There is heavy traffic in Dhaka, so check the route earlier; especially from Sayedabad or Uttara, allow a little more time.
There are 23 routes around the office to enter; crowded or not, alternatives exist.
General Questions
What to bring to
Account number, phone and issue; if
How to get help if not in Dhaka?
Chat, phone and email are available; for
Questions about bKash, Nagad, Rocket?
Yes, of course, the official team will handle any verification or
Keep the 9a99 App handy
Work goes on without going
After download finishes, log in; then if needed you can also check updates from APK.
Get 9a99 APK now
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